Thanks for contacting us! Firstly, let me apologize for the continued delay of the Spitfire. I spoke with the ParkZone development team and their response is below:
“We are trying to make sure that the best possible product gets released to market, and late in the manufacturing process some improvements were identified as being needed before we release the Spitfire. This led to the progressive set of delays. Although we could have released the product as is, the ParkZone brand is synonymous with the highest of quality and functionality and we ultimately decided it would be a disservice to our customers to release a mediocre product to meet an arbitrary deadline. Of course, that being said, we are disappointed that we have not been able to release this product yet as well. We definitely want to make sure that all our customers are confident that they will be receiving our best, and we don’t wish to convey any doubt that is exactly what they will receive.”
We currently expect this product to be available late October of this year. Please note that this date, like the previous, is not a guarantee but rather our best estimate given the information we currently have available. If you have any further questions, please don’t hesitate to contact us at 800-338-4639. We are available 6 days a week 8am-7pm and Sundays 12pm-7pm CST. Thanks!
Consumer Sales Business Analyst
answered 3 years, 2 months ago