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Customer questions and answers for
BLADE 350 QX BNF with SAFE® Technology

Blade® engineers are bringing their knowledge of heli design to the aerial video market with the 350 QX, a highly capable quadcopter featuring dynamic flight modes and the ability to capture video with a GoPro® camera.
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Customer questions and answers for BLADE 350 QX BNF with SAFE® Technology

Question
how do I get the updater driver to install on my PC from the 2.0 firmware update?
What type of hobbyist are you?  Intermediate
How often do you use this product?  Several times a month
Age: 55 to 64
How long have you been participating in this hobby?  11-20 years
asked 2 months ago
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quadflyer711
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answer 1
OK I had problems with mine installing the driver as it didn't work the way that was written in the instructions, so what I did was this.
1 Download the update software and save it to your "C" drive and not the desktop
2 Plug in the USB to your computer and let it look for the driver, it Likely will not find it.
3 It should ask you to look for the driver in a specific location and ask where to look for it, point it to the folder where you have your drive downloaded and it should be able to find it there then you are good to go.
Make sure you follow the update instructions and you should be ok
What type of hobbyist are you?  Intermediate
How often do you use this product?  Several times a week
Age: 55 to 64
How long have you been participating in this hobby?  4-10 years
answered 1 month, 3 weeks ago
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North56
Ontario, Canada
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Is there way to tell what version Firmware one has without having the interface or checking the flight modes?
asked 4 months, 1 week ago
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boggintuff
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answer 1
if you bought the 350 QX with version 2 firmware, the GPS unit will be mounted in the #3 motor arm (right rear) If the V2 firmware was installed on the original 350 QX you will have to check out the mode lights as the GPS may not have been moved.
What type of hobbyist are you?  Recreational
How often do you use this product?  Several times a week
Age: 65 or over
How long have you been participating in this hobby?  1-3 years
answered 3 months, 1 week ago
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ThorFoot
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answer 2
The easiest way would be to bind it to a radio and check the colors of the flight modes. If you do not have a radio, you can not use it anyway. If you can not do this, there is probably a way to buy the interface cable and check it with your computer? I do not know how to do that but Horizon customer service should.
What type of hobbyist are you?  Recreational
Age: 45 to 54
How long have you been participating in this hobby?  1-3 years
answered 3 months, 1 week ago
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Islander
Corpus Christi, Texas
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Question
Driver missing from 2.0 update zip file.
I now have the USB dongle to update my 350 QX to version 2.0. I extracted the files but there is no driver for the dongle. Only the .bin file and the update utility along with some PDF files. How can I get the driver file?
What type of hobbyist are you?  Intermediate
How often do you use this product?  Several times a month
Age: 55 to 64
How long have you been participating in this hobby?  1-3 years
 
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asked 5 months, 2 weeks ago
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prahawalker
California
on 350 QX BNF with SAFE® Technology
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answer 1
I found the virtual com drivers at the following site.
http://www.ftdichip.com/Drivers/VCP.htm
answered 5 months, 2 weeks ago
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prahawalker
California
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answer 2
Not sure what kind of computer your using but they are all available in the download. Within the folder there is PDF's and also the driver and the app.

Check this page out, and make sure you pick the right OS and computer, 32bit or 64bit, PC or Mac. http://www.horizonhobby.com/products/350-qx-bnf-with-safe-technology-BLH7880
What type of hobbyist are you?  Advanced
How often do you use this product?  Daily
Age: 35 to 44
How long have you been participating in this hobby?  11-20 years
answered 5 months, 1 week ago
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Natey
Durham, Ct.
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answer 3
Re: Natey
I downloaded the windows driver set on 5/6/14. As of then the download zip did not contain the driver for the USB was not included. It is now and the driver is the same version I posted earlier from Future Technology Devices International Ltd. Horizon saw the ommssion and thank you to Horizon for now including this driver in the zip file.
BTW the upgrade went very smoothly and the purple LED is cool.
Prahawalker.
What type of hobbyist are you?  Intermediate
How often do you use this product?  Several times a month
How long have you been participating in this hobby?  1-3 years
answered 5 months ago
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prahawalker
California
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Question
what do i do with the gold foil pieces in my 350qx
asked 5 months, 2 weeks ago
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golfcart
on 350 QX BNF with SAFE® Technology
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answer 1
They are so shield a Gopro camera.http://www.horizonhobby.com/pdf/BLH7800A-Manual_Addendum_Foil.pdf
What type of hobbyist are you?  Recreational
How often do you use this product?  Several times a week
Age: 35 to 44
How long have you been participating in this hobby?  4-10 years
answered 5 months, 2 weeks ago
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Hooked2RC
Minnesota
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Question
binding a blade 350 qx with a turnigy 9xr tx
can you supply the binding details that I am looking for
What type of hobbyist are you?  Recreational
How often do you use this product?  Several times a week
Age: 65 or over
How long have you been participating in this hobby?  30 years or more
asked 6 months ago
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Anonymous
australia
on 350 QX BNF with SAFE® Technology
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Question
JR10X with Spektrum DM9 settings for Blade 350 QX?
My gear switch is only 2 position so can I use something else for mode selection and RTH? Does anyone have the channel assignments for this radio?
What type of hobbyist are you?  Recreational
How often do you use this product?  Several times a month
Age: 45 to 54
How long have you been participating in this hobby?  4-10 years
 
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asked 7 months ago
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MrMikeMartin
Missouri
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Question
sorry stupid question, but i don't really understand rates and how they are used
are rates used to limit the power to a switch. so id i use a rate of 100 to 40 on one of my switches i can limit the throttle to max out at 40 if i flip the switch. i think this would be the same for rudder and others. am i right?
What type of hobbyist are you?  Intermediate
How often do you use this product?  Several times a week
Age: 35 to 44
How long have you been participating in this hobby?  1-3 years
asked 7 months ago
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msprague
American Falls, Idaho
on 350 QX BNF with SAFE® Technology
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answer 1
No! They are used to limit the travel and do not affect the throttle channel. If you have your rates for say the rudder channel at 100%, the craft will pirouette at full speed when the rudder stick is moved all the went to the left or the right. . If you turn the rates to 50% on the rudder, the craft will pirouette at half it's full speed at full input. Same with the aileron and elevator.
What type of hobbyist are you?  Recreational
How often do you use this product?  Several times a week
Age: 35 to 44
How long have you been participating in this hobby?  4-10 years
answered 5 months, 2 weeks ago
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Hooked2RC
Minnesota
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answer 2
Rates are meant to be set to tame your Quad or Heli to your liking, in other words it doesn't limit the switch but actually limit the pitch or forward, side and backward angle in with it travels, also the is expo that is used to make the TX sticks less sensitive around the center position of the sticks. So if you want yo turn fast side to side you would want 100 percent rates or more as you get better, but as a beginner its best to have lower rates so you don't loose control.
What type of hobbyist are you?  Advanced
How often do you use this product?  Daily
Age: 35 to 44
How long have you been participating in this hobby?  11-20 years
answered 5 months, 1 week ago
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Natey
Durham, Ct.
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Question
About my qx 350
I just have on my hand the other day,and i found out a problem after binding,on green mode,back elevator dont WORK,but the rest are perfectly working.BUT NOTE:about 10 flights it work twice,i BELEIVE theres PROBLEM w/ the MAIN BOARD.this two flights are the same flight fr.AGILITY MODE.how you correct this issue...
What type of hobbyist are you?  Recreational
How often do you use this product?  Daily
Age: 45 to 54
How long have you been participating in this hobby?  11-20 years
 
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asked 7 months ago
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Hyper
California
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answer 1
It does sound like the main board, but maybe you could erase your 350QX setup in your TX, set it up again, bind it and see if that works, this way you can rule out the programing or TX, if not contact customer support.
What type of hobbyist are you?  Advanced
How often do you use this product?  Daily
Age: 35 to 44
How long have you been participating in this hobby?  11-20 years
answered 5 months, 1 week ago
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Natey
Durham, Ct.
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Question
Blade 350QX Binding
First off... I love you guys! I have so many of your aircraft and you always seem to one-up yourselves and make me buy more! Now that you are all buttered up, here's the question: My Blade 350QX, I have to bind on almost every flight. Occasionally, it will bind on powerup, just like all of my Parkzone BNF planes, but most times, I have to hold the trainer button on my DX6i and cycle the power to get it to re-bind. Adds a lot of time every time I switch batteries. Can I fix this somehow? is it possibly a problem with trim out of center or something silly like that? Thanks so much for all you guys do. Awesome company!
What type of hobbyist are you?  Recreational
How often do you use this product?  Daily
Age: 35 to 44
How long have you been participating in this hobby?  11-20 years
 
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asked 7 months ago
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K7SCG
Phoenix, AZ
on 350 QX BNF with SAFE® Technology
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answer 1
Personally it sounds like an issue with the main board. I had a Heli that did the same thing, replaced it under warranty and all was good.
What type of hobbyist are you?  Advanced
How often do you use this product?  Daily
Age: 35 to 44
How long have you been participating in this hobby?  11-20 years
answered 5 months, 1 week ago
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Natey
Durham, Ct.
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Question
Firmware Updates? Can the QX 350 firmware be updated?
It would be really, really, really nice to have elevation hold in stability mode.
What type of hobbyist are you?  Intermediate
How often do you use this product?  Several times a month
Age: 45 to 54
How long have you been participating in this hobby?  1-3 years
asked 7 months ago
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Gfresh
Canada
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answer 1
horizon has announced firmware update 2.0 for the blade 350qx. no release date has be specified other than "soon". an update cable will be necessary for this process. all new 350qx's now shipping will have the new firmware installed...
What type of hobbyist are you?  Advanced
How often do you use this product?  Several times a week
Age: 55 to 64
How long have you been participating in this hobby?  11-20 years
answered 7 months ago
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flyinfool
Des Moines, IA
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Question
Will this Quad be able to lift a GOpro and a gimble
Hi I want to put a gimble mount for my gopro 3+ on the quad. Will it have enough lift for the added weight?
asked 7 months ago
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RonMerigold
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answer 1
yes. this has been successfully done by dozens of 350qx pilots, including myself.

see rcgroups 350qx forum -

http://www.rcgroups.com/forums/showthread.php?t=1953854
What type of hobbyist are you?  Advanced
How often do you use this product?  Several times a week
Age: 55 to 64
How long have you been participating in this hobby?  11-20 years
answered 7 months ago
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flyinfool
Des Moines, IA
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answer 2
Yes it will, this is what it was designed for, plus they are releasing a newer brushless gimbal and camera that is also designed for it. You can even still do flips and tricks with it attached in Agility mode while filming.
What type of hobbyist are you?  Advanced
How often do you use this product?  Daily
Age: 35 to 44
How long have you been participating in this hobby?  11-20 years
answered 5 months, 1 week ago
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Natey
Durham, Ct.
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Question
How do I switch to low rate on the DX6i when using it with the 350 QX?
Also, how do I change the rudder rate in d/r expo? I want to make it rotate slower, but when I change the setting, the motors will not start.

Thanks for any help!
What type of hobbyist are you?  Recreational
How often do you use this product?  Daily
Age: 45 to 54
How long have you been participating in this hobby?  30 years or more
 
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DX6i 6-Channel DSMX® Transmitter Only, Mode 2
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asked 8 months ago
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SpeedMerchant
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answer 1
The motors will not start until the rate switch is in the high position. You switch to low rates by flipping the switch you assigned for dual rates. You need to lower the low rudder dual rate setting down until it pirouettes at the speed you prefer.
What type of hobbyist are you?  Recreational
How often do you use this product?  Several times a week
Age: 35 to 44
How long have you been participating in this hobby?  4-10 years
answered 8 months ago
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Hooked2RC
Minnesota
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answer 2
That is in the programming of your TX, read up on the manual and as for the rudder rates being changed and your Quad not starting it needs to be in High rates or 100 percent on the rudder in order to start the motors.
What type of hobbyist are you?  Advanced
How often do you use this product?  Daily
Age: 35 to 44
How long have you been participating in this hobby?  11-20 years
answered 5 months, 1 week ago
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Natey
Durham, Ct.
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Question
New 350QX availability
I would like to get a 350QX with the new features found on the new model like improved GPS and receiver.
"The 350 QX AP Combo also takes on a host of upgrades to the existing system including:
• New RF chipset with external antenna
• Improved GPS performance and accuracy
• Visual compass error detection to alert the user for calibration
• Simplified radio solution for ease of use
• Included AC/DC charging solution
• White battery hatch for improved orientation"

1) Will the PN change
2) When should I order to receive the 350QX with the improvements?
Thank you - Loving the Nano QX
What type of hobbyist are you?  Recreational
 
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asked 8 months ago
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ClayFranklin
Silicon Valley CA
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answer 1
if you are referring to "350 QX2 AP Combo RTF with SAFE™ Technology by BLADE" the part number is BLH7900. this product is currently available for pre-order.

(see link)

http://www.horizonhobby.com/products/350-qx2-ap-combo-rtf-with-safe-technology-BLH7900
What type of hobbyist are you?  Advanced
How often do you use this product?  Several times a week
Age: 55 to 64
How long have you been participating in this hobby?  11-20 years
answered 7 months ago
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flyinfool
Des Moines, IA
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Question
What is the range of the QX350 with a DX6i transmitter
What type of hobbyist are you?  Intermediate
Age: 55 to 64
How long have you been participating in this hobby?  1-3 years
asked 8 months ago
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Chasami
Ohio
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answer 1
Farther then you can see. I would guess about 1500 ft.
What type of hobbyist are you?  Recreational
How often do you use this product?  Several times a week
Age: 35 to 44
How long have you been participating in this hobby?  4-10 years
answered 8 months ago
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Hooked2RC
Minnesota
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Question
Can the DC charger that comes with the 350 be connected to a Mean well 1000w 24v dc power supply?
What type of hobbyist are you?  Advanced
How often do you use this product?  Daily
Age: 45 to 54
How long have you been participating in this hobby?  4-10 years
asked 8 months ago
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stayinaire
Philly
on 350 QX BNF with SAFE® Technology
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answer 1
If you are talking 350QX, the answer is no, in the manual it states the input for the charger should be 10.5 - 15 volts.
What type of hobbyist are you?  Recreational
How often do you use this product?  Several times a week
Age: 35 to 44
How long have you been participating in this hobby?  4-10 years
answered 8 months ago
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Hooked2RC
Minnesota
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answer 2
per product specs, "Power Input: 12V DC"...
What type of hobbyist are you?  Advanced
How often do you use this product?  Several times a week
Age: 55 to 64
How long have you been participating in this hobby?  11-20 years
answered 7 months ago
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flyinfool
Des Moines, IA
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Question
I JUST bought a 350 qx, that was put on the shelf just this past week. Do I need to send my props in for replacement?
Is there a way to tell if my props are old and possibly bad, or are of the newer design?
What type of hobbyist are you?  Recreational
How often do you use this product?  Several times a month
Age: 35 to 44
How long have you been participating in this hobby?  1-3 years
asked 9 months ago
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Sproesser
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answer 1
the blades should have a B on them they are the new ones. Being new they should, if not contact HH and they will send you new ones.
What type of hobbyist are you?  Intermediate
How often do you use this product?  Several times a week
Age: 45 to 54
How long have you been participating in this hobby?  4-10 years
answered 9 months ago
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cabledude
CA
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answer 2
350qx's purchased within the last few weeks should have the new "b" props and do not require replacing. you can verify the prop version by looking at the prop top hub center. new props should have a "b" molded into to hub. if not "b" props horizon has a replacement prop request form that requires submitting to horizon support.

(see link)

http://www.bladehelis.com/Products/Support.aspx?ProdID=BLH7800
What type of hobbyist are you?  Advanced
How often do you use this product?  Several times a week
Age: 55 to 64
How long have you been participating in this hobby?  11-20 years
answered 9 months ago
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flyinfool
Des Moines, IA
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Question
Are board meltdowns common for 350 Qx?
Was flying today in agility mode. After swapping to a fresh battery, smoke appeared and the body started melting. Disconnected battery and disassembled aircraft,
What type of hobbyist are you?  Intermediate
How often do you use this product?  Several times a week
Age: 25 to 34
How long have you been participating in this hobby?  4-10 years
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asked 9 months ago
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tunerfish
Central Florida
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answer 1
having flown 2 myself, and having seen several other folks with the 350qx, i have never heard of a mainboard meltdown...or any other issues directly related to the mainboard. contact horizon customer support...
What type of hobbyist are you?  Advanced
How often do you use this product?  Several times a week
Age: 55 to 64
How long have you been participating in this hobby?  11-20 years
answered 9 months ago
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flyinfool
Des Moines, IA
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GPS is off mark
After a couple of not to soft landings (one was upside down but not that hard) my GPS seems to be off, the return to home doesn't land where it took off from, its about a 1-2 foot difference. Any suggestions on how to reprogram or what can be causing it?
What type of hobbyist are you?  Recreational
How often do you use this product?  Several times a week
Age: 45 to 54
How long have you been participating in this hobby?  4-10 years
asked 9 months ago
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cabledude
CA
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answer 1
the "rth" function will not return the vehicle to the exact precise location of take-off. a "rth" landing within 1 - 2 feet of take-off location is expected and quite acceptable...
What type of hobbyist are you?  Advanced
How often do you use this product?  Several times a month
Age: 55 to 64
How long have you been participating in this hobby?  11-20 years
answered 9 months ago
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flyinfool
Des Moines, IA
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answer 2
Most GPS receivers are only accurate to about 3 meters and those are usually the higher end very expensive ones. 1 to 2 feet is very good and if you expect it to land exactly where it took off from, you will be disappointed. You could also try calibrate the accelerometer, that is suppose to help if the 350 QX has a hard time finding the home position.
What type of hobbyist are you?  Recreational
How often do you use this product?  Several times a week
Age: 35 to 44
How long have you been participating in this hobby?  4-10 years
answered 8 months ago
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Hooked2RC
Minnesota
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Question
Settings for DX 9
The manual shows how to set up for all other spektrum radios but not the DX 9. which I plan on purchasing. Are they the same as the DX 8?
What type of hobbyist are you?  Recreational
How often do you use this product?  Several times a week
Age: 45 to 54
How long have you been participating in this hobby?  4-10 years
asked 9 months ago
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cabledude
CA
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answer 1
yes. I used the youtube video http://www.youtube.com/watch?v=V4ijx-UYj60. I would advise to make the throttle cut up on the right (G) like you would find in a collective pitch heli. Be sure to be familiar with your switches before your first flight so you don't inadvertently shut your 350 down while flying.

Good Luck!
What type of hobbyist are you?  Intermediate
How often do you use this product?  Several times a week
Age: 25 to 34
How long have you been participating in this hobby?  4-10 years
answered 9 months ago
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tunerfish
Central Florida
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answer 2
No the DX8 setting are not the same. Go to the product page and download the newer manual under manuals and support, which shows the setting for the D9(/DX18.
http://www.horizonhobby.com/products/350-qx-bnf-firmware-2-0-with-safe-trade-technology-BLH7880A#t6
What type of hobbyist are you?  Advanced
How often do you use this product?  Daily
Age: 35 to 44
How long have you been participating in this hobby?  11-20 years
answered 5 months, 1 week ago
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Natey
Durham, Ct.
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Question
will altitude effect the way it handles 4,000' vs sea level?
What type of hobbyist are you?  Recreational
How often do you use this product?  Several times a week
Age: 45 to 54
How long have you been participating in this hobby?  4-10 years
asked 10 months ago
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Anonymous
CA
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answer 1
The air is thinner the higher you go.....
At 4000 FT ASL VS Sea Level the air is definitively thinner...if you were in charge of flying a 747 with 300 people on board.... short runway and hot temperatures.... Full tanks of fuel....
VERY IMPORTANT !!! .....

Flying a NANO QX ???.... NO PROBLEM !!!

Panny
What type of hobbyist are you?  Professional
How often do you use this product?  Daily
Age: 65 or over
How long have you been participating in this hobby?  30 years or more
answered 10 months ago
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by
Panny
Tecumseh Ont Canada
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1out of 2found this answer helpful.
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